Signing up for classes is a two-step process at Biola (NOTE: The process for online students may differ):
If you have waited 30 minutes and your status is still not enrolled, review the enrollment instructions:
If enrollment is not completed by the payment due date, you will be charged the $200 late fee and enter into the late enrollment period. There are no extensions or waivers for the late fee. Students may appeal the late fee after it has been charged to their student account by submitting an appeal via email to firstname.lastname@example.org.
Your classes will be dropped if enrollment is not completed by the end of the late enrollment period — see the Academic Calendar for important enrollment dates and deadlines.
Call Student Account Services at (562) 903-4760. If you get voicemail, please leave the following information and an account counselor will return your call by the next business day. Or, you may email email@example.com with the same information.
If you are on campus, you may come by the Accounting office to speak with an Account Counselor during counseling hours (10:30–11:30 a.m. or 1:30–4 p.m.).
Students: Make an online payment towards your balance from the Student Account Center. You may also securely store your payment methods for future quick and easy payments.
Parents: To make a payment or view account activity, click here.
Please note that your student must grant you access as an authorized user to use this feature. To do this the student must:
• Go to the Student Account Center
• Choose "Authorized Users"
• Add, update, or remove an authorized user.
You may mail your payment to:
13800 Biola Ave.
La Mirada, CA 90639
You may also make a payment at the Cashier window (see here for hours/location).
NOTE: Biola University is required to report to the IRS receipt of cash or cash equivalence (i.e. money order, cashier's check, or travelers' checks) transactions when the total amount received is $10,000 or more in any given 12 month period in the course of the University’s business. Form 8300, *Report of Cash Payments Over $10,000 Received in a Trade or Business, *will be filed with the IRS for each student when a reportable transaction is $5,000 or more to ensure full compliance with the IRS.
The rising cost of credit card processing fees negatively impacts Biola's operating budget, where funds are needed to continue student services and programs. Biola University is committed to operate as efficiently as possible and takes seriously the stewardship of its annual operating budget.
NOTE: Please note that if you have not completed online enrollment, the charges may not be updated. Only authorized financial aid can be used for enrollment.
The Family Educational Rights and Privacy Act (FERPA) prohibits us from sharing your account information unless you have given us permission to do so. If you want us to share your account information with other people, you must make them Authorized Users. Follow the steps below to do that. To set up an Authorized User:
New Authorized Users will receive two e-mails. The first one includes instructions on how to log in, and the second one includes a temporary password that they can use to log in and then change. Authorized Users must log into the site and type their names next to their email addresses to finalize this process. Once this is completed we will be able to see the names of your authorized users and can share your account information with them.
Your bank may have a daily limit you are able to charge. Please check with your bank before attempting a large payment.
These deposits are kept in separate accounts while you are at Biola. The housing deposit is refunded when you are no longer living on campus and notify the Housing Office in writing by their deadline. The enrollment deposit is applied to the student account following the student's first term of enrollment. When enrolled students who have completed the term for which they applied, officially withdraw, their enrollment deposit will be applied to any balance owed at the time of departure, or will be refunded if their account is paid in full.
You can request a refund online by completing the Student Account Refund Form (you must be logged in to your Biola email to access the form). Excess credit from loans or other Title IV Financial Aid is available as soon as it is posted to the account. A credit from a payment by check or online electronic check (ACH) is available after 10 banking days. The request must be made by the student and is made payable to the student.
Finance charges of 0.83% each month are added to accounts that have an unpaid balance and are not enrolled in a payment plan.
If you do not make your installment payment by 4:00 p.m. on the due date a late fee of 1% of the balance will be added. Payments must be received in the Accounting Department by 4:00 p.m. on the 15th to avoid a finance charge and/or late fee. If the 15th is a weekend or a holiday, payment is due on the next business day.
Unfortunately, even if your payment was postmarked on the 15th or made online one the evening of the 15th, the payment must still be received by the Accounting Department by 4:00 p.m. on that day to avoid the late fee.
No. However, if you wish to use your financial aid to reduce the amount of your down payment, the aid must be authorized by the Financial Aid Department.
If you receive an error code when making an online payment, please refer to the following list for more information regarding the error. If you have additional questions, please contact Accounting at firstname.lastname@example.org or (562) 903-4760.
To see your financial aid:
If no aid is showing there:
You must “accept” your Direct loan to make them visible in your account. If it has been a few days since you accepted the loans and they still aren’t showing as authorized, contact the Financial Aid office to see if they have all the information needed to finalize your file. To accept your Direct loans:
If you have completed all other enrollment steps except for making your payment, and are waiting for your financial aid to be authorized, you have a couple of options:
Your loan must be guaranteed before it can be used for enrollment. Check with the Financial Aid Office (email@example.com or 562-903-4742) or your lender for your loan status.
If your loan is guaranteed, it will be included on your account activity page. Please see the following instructions for:
If the benefits are authorized, they will be included on your account activity page. Please see the following instructions for:
If those benefits do not appear or you have questions about them, contact Cyndi Cole in the Registrar's Office.
If you will have a credit balance after your enrollment charges are paid and you have completed your enrollment tasks, you may use up to $927 to purchase books. For Spring 2018, you may purchase your books online or in person at the Biola Store December 1–January 22, letting them know you want to use your aid to pay for your books.
You can request a refund online by completing the refund form. You must be logged in to your Biola email to access the form. Excess credit from loans or other Title IV Financial Aid is available as soon as it is posted to the account. A credit from a payment by check or online electronic check (ACH) is available after 10 banking days. The request must be made by the student and is made payable to the student.
To request a refund, fill out the refund form.
Federal regulations allow only $200 from current Federal Title IV aid to be used to pay prior year charges. If your balance is more than $200, you will need to make a payment before you will be able to enroll.
Use this payment calculator to estimate the payment you will need to make to complete enrollment.
Biola University offers four different payment plans that can help students pay for their time in school.
Before finalizing your payment plan, you must review and agree to Biola's terms and conditions.
Contact Student Account Services (formerly Bursar) with questions about your payment and student account.