10. Meal Plan Policies

Meal Plan Policies

  1. The meal plan week is Sunday through Saturday.
  2. Unused from week to week or from semester to semester, and there are no credits or refunds for uneaten meals.
  3. See PURCHASING OR CHANGING MEAL PLANS for deadlines on making changes.
  4. Students will be assigned the same meal plan which they chose in Fall for the Spring unless they elect to make a change. Spring meal plan changes may be made starting mid-November.
  5. Financial responsibility for meal plan begins Opening Day of each semester. There are no "free meal" periods.
  6. Students dining in the Café are not permitted to take out leftover food, except for reasonable amounts (e.g., ice cream, one piece of fruit, a cookie). See TO-GO MEALS. Cups, silverware, dishes, and salt or pepper shakers are not to be taken out of the Café.
  7. Except for Block Plan holders, students may only use one meal per meal period in the Café. Refer to posted Café hours for details (http://cafebiola.cafebonappetit.com/cafe/cafe-biola/).
  8. Only one type of meal plan is permitted per person at one time.
  9. Menus are posted on the Bon Appetit website (http://cafebiola.cafebonappetit.com/) and at the entrance to the Café.
  10. Students or guests may purchase individual meals by paying the door price for any meal.

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Minimum Meal Plan Requirement

  1. All residence hall residents, whether full- or part-time, are required to purchase a minimum 10-meals-per-week plan.
  2. Apartment residents and commuters may elect to purchase a meal plan, but are not required to do so and may opt out of the meal plan contract whenever they wish.
  3. Students assigned to residence halls who have not selected a meal plan by the end of Registration or by housing check in will be assigned the 20 Flex meal plan. Students may then change this dining plan if they wish, according to the policies governing meal plan changes.

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Purchasing Or Changing Meal Plans

  1. Students can purchase or change their meal plan on my.biola>Student>MyHousing>MyHousing Overview>Dining.
  2. Meal plans may be increased at any time.
  3. For Fall and Spring semesters, the last day to reduce a meal plan is the last day to withdraw from classes and receive a partial refund. Refer to the Academic Calendar or the Registrar's Office website for this date.

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Meal Plans During Late Enrollment

  1. Students who have not completely enrolled by the beginning of the semester will have their ID card access inactivated until completion of enrollment.
  2. During Late Enrollment, students with inactivated ID cards may pay a $5 deposit for each meal at the retail facilities. These deposits will be refunded once the student completes enrollment.
  3. No refunds of meal plan charges will be given for the days the ID card access is inactive.
  4. See CAFÉ ACCESS & PAYMENT for using meal plans in the Café during Late Enrollment.

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Meal Plan Cancellation

  1. Cancellation of the Housing portion of the Housing & Food Service Contract does not cancel the Meal Plan portion since off-campus students may desire to continue their meal plans.
  2. Students who wish to cancel their meal plans must contact the Dining Services office..
  3. Failure to select a specific meal plan during Registration or to use the meal plan during the year does not cancel the meal plan portion of the Contract.
  4. Withdrawal from the University does not automatically cancel the meal plan portion of the Contract.
  5. Students contracted for meal plans are responsible to pay for the meal plan through the day on which the meal plan is cancelled. Financial responsibility for the meal plan will continue through the day Auxiliary Services is made aware of the cancellation.

Meal Plan Refunds

  1. Students who withdraw or commuter students who cancel their meal plans will receive a prorated refund of meal plan charges, based on the number of dining days remaining in the current term.
  2. Refunds are credited to the student’s Biola account balance and will be deducted from any amount owing at the time.
  3. If a meal plan refund creates a credit on the student’s account, the funds may be requested by completing the e-refund form in the Finance section of MyBiola.
  4. 40 Block Plans: no unused meals or Flex dollars will be refunded at the end of the semester.

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Student Dollars & eAccounts

  1. Student Dollars are purchased separately from Flex Dollars and may be used in any on-campus dining venue, at the Biola Store, and for printing or copying in the Library.
  2. Students or parents may add Student Dollars via eAccounts (biola.edu/eaccounts), at any dining retail location on campus, or at the Library Phil stations.
  3. Anyone with a student’s Biola e-mail address may credit the student’s account with Student Dollars via eAccounts.
  4. Students may see their transaction history and remaining meal plan, Flex Dollar and Student Dollar balances on eAccounts.
  5. Student Dollars purchases receive a 10% discount.
  6. Student Dollars remain on a student’s account and do not expire. They may be refunded upon request when students withdraw or graduate.
  7. Additional information is here.

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Flex Plans

  1. Flex Dollars come with meal plans and are only used for dining. Student Dollars are purchased separately.
  2. Flex plans include new Flex Dollars each semester.
  3. Flex Dollars from Fall rollover to the Spring semester, but do not carry from one academic year to the next. Unused Flex Dollars expire at the end of the academic year and will not be refunded, spent or claimed after the final day of Spring semester or after the student leaves the University.
  4. Flex plans each include meals-per-week for the Café plus additional dollars that may be spent on the plan holder or guests in any of Biola’s dining venues.
  5. Students may purchase additional Student Dollars. See STUDENT DOLLARS & EACCOUNTS.
  6. When a student's account has both Flex and Student Dollars, purchases at campus dining venues are first deducted from Flex Dollars, and then from Student Dollars when Flex Dollars are exhausted.
  7. The minimum 10-meals-per-week plan does not include Flex Dollars.
  8. Dining venue purchases using Flex Dollars will be charged at posted prices and do not receive a discount.

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Block Plans

  1. Block Plans give access to a set number of meals in the Café during a semester; any combination of breakfasts, lunches or dinners.
  2. Two sizes are available: 40 meals per semester or 175 meals per semester.
  3. Block Plan meals may be used for guests for any meal period.
  4. Only commuters or Biola apartment residents may purchase the 40 Block Plan; the 175 Block Plan is available to all students.
  5. Students who use all the meals in their Block Plan may purchase another plan subsequently if desired.

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Meal Equivalency

  1. Students with any meal plan may receive a specific, predetermined meal from the Eagle’s Nest, Common Grounds, The Talon, Heritage Café, Blackstone Hall Café, or the Soaring Eagle food truck in exchange for a meal deducted from their plan.
  2. Meal Equivalency exchange hours are Monday-Thursday from 11:00 AM to 7:30 PM, or Friday from 11:00 AM to 1:30 PM.

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To-Go Meals

  1. Students with meal plans who miss a meal due to work or class schedule may arrange in advance with the Café office for a sack meal or take out meal.
  2. All dishes, cups, utensils and trays must remain in the Café. There are three options for to-go containers:
    1. A reusable container can be obtained for $10/semester; every time you use it, you turn it in for a clean one.
    2. We also have single-use biodegradable containers for $.50 each.
    3. Students may also bring their own container of reasonable size.
  3. Students unable to eat in the Café due to illness may designate a friend bring them a to-go meal with the ill student’s Biola ID card.
  4. Group pack-outs must be submitted to the Café office 7 days in advance of the event and are for social events organized by official groups on campus. A minimum 48-hour cancellation notice is required to prevent being charged. Meals are not refunded for group pack-outs which are cancelled less than 48 hours in advance. Student meals are taken off beginning on Wednesday the week of the event and cannot be returned. The organizing department account number will be charged for meals if any of the participating students do not have available meals on their account.

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Interterm & Summer Meal Plans

  1. Interterm and Summer Meal Plan Contracts are optional for all students and must be contracted separately from the academic year Housing & Food Service Contract. See the Dining Services website for sign-ups.

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Holiday Breaks

  1. Meals will not be provided during Thanksgiving Break, Christmas Break and Easter Break except the Sunday after Thanksgiving and the Sunday after Easter Break.

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Café Access & Payment

  1. The Biola ID Card provides access to the Café or use of Flex or Student Dollars.
  2. Students with a meal plan who forget or lose their ID (or whose cards are inactive during Late Enrollment) will be asked to leave a $5.00 refundable deposit per meal (cash or check) to access the Café. Deposits may be refunded at Café Office during business hours by showing an active Biola ID card.
  3. ID cards will be taken at the Café door for those entering but not eating. If the student then chooses to eat, a meal will be deducted.

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Students with Special Diets

  1. Meal Plan holders with food allergies or other health issues can arrange with the Café office to have special meals prepared in accordance with their dietary restrictions.
  2. Meal Plan holders on a doctor-prescribed diet must provide information from their doctor to Biola’s Learning Center describing the specific restrictions or modifications being requested. The Learning Center will work interactively with the meal plan holder and the Café office to arrange a suitable dietary plan for the student.
  3. Residence Hall students are not exempted from the meal plan requirement due to allergies or health issues unless necessitated as a reasonable accommodation under the Americans with Disabilities Act (“ADA”) and as approved in advance by the Director of Auxiliary Services and the Assistant Dean for the Learning Center.
  4. Gluten-free options are provided by the Café
  5. Food Allergy Warning: All campus dining venues handle and prepare egg, milk, wheat, shellfish, fish, soy, peanut, tree nut products, and other potential allergens. Before placing an order, inform the server if you or a person in your party has a food allergy. Be aware that certain potential allergens may be present in self-serve situations. Any questions may be directed to the manager of the food service facility.
  6. See Food Allergies & Special Diets for information on requesting special diet meals.

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Weight Loss Plans

  1. Residence Hall resident students are not exempt from the minimum meal plan requirement even if on an official weight-loss program.
  2. See STUDENT WITH SPECIAL DIETS for information on requesting special diet meals.

Disciplinary Issues

  1. Students involved in food fights, napkin or ice tossing, standing on tables, eating without paying, or other behavioral problems will be asked to leave and will be subject to disciplinary action.

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Dress Code

  1. In compliance with health code, shoes and shirts are required at all times in all campus dining venues.

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Hours Of Operation

During the Academic Year, food service operations will be open for service according to the following schedule. No meal service is provided during Thanksgiving Break, Christmas Break and Easter Break.

Café Dining Room
Breakfast 7:00 a.m. to 11:00 a.m.
Lunch 11:00 a.m. to 4:00 p.m.
Dinner 4:00 p.m. to 7:30 p.m.
Breakfast 7:00 a.m. to 11:00 a.m.
Lunch 11:00 a.m. to 4:00 p.m.
Dinner 4:00 p.m. to 6:30 p.m.
Saturday Brunch 10:30 a.m. to 12:30 p.m.
Saturday Dinner 5:00 p.m. to 6:30 p.m.
Sunday Continental Breakfast 7:30 a.m. to 8:30 a.m.
Sunday Brunch 11:30 a.m. to 4:00 p.m.
Sunday Dinner 4:00 p.m. to 6:30 p.m.
Eagle’s Nest
Monday - Thursday 8:00 a.m. to 1:00 a.m.
Friday 8:00 a.m. to 7:00 p.m.
Saturday 12:00 p.m. to 5:00 p.m.
Sunday 5:00 p.m. to 12:00 a.m.
Common Grounds
Monday - Friday 7:30 a.m. to 1:00 a.m.
Saturday 8:00 a.m. to 12:00 a.m.
Sunday 6:00 p.m. to 12:00 a.m.
Monday - Thursday 7:30 a.m. to 10:00 p.m.
Friday 7:30 a.m. to 5:00 p.m.
Saturday - Sunday Closed
Heritage Café
Monday - Friday 7:30 a.m. to 12:00 a.m.
Saturday 9:00 a.m. to 6:00 p.m.
Sunday 2:00 p.m. to 10:00 p.m.
Blackstone Cafe
Monday - Thursday 8:00 a.m. to 10:00 p.m.
Friday 8:00 a.m. to 5:00 p.m.
Saturday - Sunday Closed
Soaring Eagle Food Truck
Monday - Thursday 11:30 a.m. to 7:00 p.m.
Friday 11:30 a.m. to 2:00 p.m.
Saturday - Sunday Closed

Bon Appétit Office Hours are Monday - Friday 9:00am-4:30pm.

Daily Hours of Operation and Menu Information can be found at the Bon Appétit at Biola website.

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Biola University
13800 Biola Ave. La Mirada, CA 90639