Emergency Procedures

Emergency Number

For all on-campus emergencies dial the Dept. of Campus Safety, x5111 (from campus phone) or 562-777-4000 (from cell phone). Residents should also contact their Resident Advisor immediately. For off-campus emergencies, call 911. 

The emergency procedures guide can be found on the Campus Safety website.  

The following is a list of contacts for emergencies and other services.

Emergency Contacts:

x5111 (from campus phone) or 562-777-4000 (from cellphone) (all emergencies)

Call Campus Safety when an incident is on or off-campus and involves university property. 

General Security/Safety Problems

  • Campus Safety Adm Ofc 562-903-4877
  • Campus Safety Comm Ctr 562-903-6000

Student Health

  • Health Center 562-903-4841
  • Student Care 562-903-5842

Disability Services

  • Learning Center 562-906-4542
  • Human Resources 562-903-4757

Title IX Coordinators for Discrimination

  • Student Development 562-944-0351 ext. 5887
  • Human Resources 562-903-4757

Facilities Problems

  • Facilities Management 562-903-4897
  • Facilities Planning 562-903-4798

Alcohol/Drug Problems

  • Student Care 562-903-5842
  • Human Resources 562-903-4757

Crisis Intervention

  • Biola Counseling Center 562-903-4800
  • Student Care 562-903-5842

Persons with Disabilities

Students, faculty and staff with disabilities have special needs and challenges in the event of an emergency. Preparation is the key. Assign someone now to provide assistance for such individuals in the event of an earthquake, fire or bomb threat. Urge individuals with disabilities to maintain an extra supply of medications and spare equipment or supplies needed to cope with their disability.

Experience in past emergencies has shown that chances of survival for disabled individuals are usually quite good due to the fact that they have often learned to cope with obstacles on a daily basis. The campus community can help by assuring that disabled individuals receive emergency warnings and are not forgotten during the response effort. During evacuations, those with disabilities must not use elevators, but must be assisted to evacuate using stairways.

Wheelchair Users

Frequently, wheelchair users have respiratory complications. Remove them from smoke or fumes immediately. Wheelchairs should not be used in stairwells, if at all possible.

Consult wheelchair users in advance as to their preference with regard to ways of being removed from the wheelchair, the number of people necessary for assistance, whether to extend or move extremities when lifting, whether a cushion or pad should be brought along, how they are carried on a flight of stairs, and after-care if removed from the wheelchair.

Individuals using crutches, canes or walkers should be treated as if they were injured for evacuation purposes. They can be carried using a two-person lock-arm position or sitting in a sturdy chair, preferably with arms.

Visually Impaired Persons

In the event of an emergency, tell a visually-impaired person the nature of the emergency and offer to guide him/her. As you walk, tell them where you are and advise of any obstacles. When you reach safety, orient them to where they are and ask if any further assistance is needed. Remain with them as long as you are needed.

Hearing Impaired Persons

Persons with impaired hearing may not be aware of emergency alarms and an alternative warning technique may be required. It may be necessary to get the individual's attention by writing a note or turning the light switch on and off, then indicating through gestures or in writing what is happening and what to do.



Some emergencies may require you to take shelter in your building. If you are notified to shelter-in-place or you find you cannot exit because of greater dangers outside the building:

  • Move to an interior room or building space away from as many windows as possible.
  • Do not use elevators.
  • If possible, remain with your group, or join a group of people.
  • If available, take a radio or television with you to monitor the news.
  • Shut and lock all windows and doors.
  • Keep calm and review evacuation procedures with others that are with you.
  • Be prepared to receive information via the mass notification system.
  • Stay where you are until otherwise notified to move. Wait for a campus safety officer or further directions.
  • Follow instructions of emergency personnel.
  • Do not leave your room until notified to do so by emergency personnel.


Building evacuation will occur via one of the following mechanism:

  • When a building evacuation alarm (fire alarm) is sounded: or
  • Upon notification by a Campus Safety officer, or by a Building/Floor Coordinator, RD, RC or RA.

When a signal to evacuate the building is sounded:

  • If possible, take your personal belongings with you.
  • Walk quickly to the nearest marked exit stairwell.
  • Do not use the elevators.
  • Assist people with disabilities or special needs in exiting the building.
  • Once outside the building, move to your designated evacuation area.
  • Stay at least 100 feet away from any affected buildings or structures.
  • Keep streets and walkways clear for emergency vehicles and personnel.
  • DO NOT return to an evacuated building unless directed to do so by a Campus Safety Officer, Building/Floor Coordinator, RD, RC, RA or emergency response personnel.

Under no circumstances should a student or any member of the university community unilaterally decide to ignore a fire alarm, fire drill, or a request for evacuation. Anyone found in violation of this standard may be subject to a fine and/or disciplinary action.

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